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David wrote his first organisational policy more than 25 years ago and wishes he’d known then what he knows now about creating them. After over 25 years working in the communications departments of international charities and large organisations, he now trains and develops learning programmes for Emphasis. He has written for and worked with organisations including Amnesty International, the National Trust and the NHS, creating and implementing style and tone-of-voice guides, and developing and delivering business-writing training. These years of experience have given David an understanding of the key role an organisation's culture plays in developing its people – and their business-writing skills.
Business report writing
Writing to the board