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Who is it for? Our in-house email-writing training courses are ideal for any teams who write emails within their roles.
(Do your team mostly email customers? Check out our Writing to customers course.)
Non-native English speakers on your team? See if our course is suitable.
What level is it for? Any level. We tailor the content to meet participants’ needs and experience.
When and where Date arranged around you. We can train at your site, anywhere in the world, or train your team remotely online.
Course length Flexible, typically 3–7 hours. Online training can be split into two shorter sessions.
We can also cover select key aspects of this course in a 90-minute lunch-and-learn session for larger groups.
Delegates We can train from four people up to your entire organisation. Each session has a maximum of ten delegates. (Why only ten?)
Not exactly what you were looking for? No problem. We can combine elements from any of our courses to fit your needs exactly.
Your course can also be part of a blended programme that will support your team in changing their writing for good.
Cost The cost will depend on a few different factors. See how our pricing works here.
Let’s talk about your course
Writing business emails is part of almost every role these days. But poorly written emails will only waste time and lead to frustration or lost opportunities.
This comprehensive, practical course will give your team a complete grounding in this key skill, training them in proven email-writing best practices and techniques.
As with all our in-house courses, we tailor the content using real-life examples from you – so all the materials your team get are relevant for your sector, industry and the kinds of emails they typically write.
A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets the delegates’ precise writing needs, while ensuring delegates make rapid, targeted improvements.
We can run this course remotely online or in person at your workplace or choice of venue.
By the end of their bespoke course, attendees will be able to:
Learn all about this course
Get the full in-person course guide (PDF)
Get the full remote-learning course guide (PDF)
We are certified to Cyber Essentials Plus standards. So you can be confident when sharing your documents and delegate details that your information is safe.
We're also FSQS registered. FSQS is a third-party compliance and risk assessment trusted by some of the largest banks, building societies and insurance companies in the world.
What our delegates say about us.
Small book and takeaways will be amazing help when writing my next emails.
Charlotte Ashford, Portafina
Very enjoyable course which will help me in my day-to-day role. Thank you.
Chris Collins, NHBC
I have learnt a lot and cannot wait to start using it in practice.
Faye Quinn, 1st Central
Really well presented and interactive. Great tips to use in my everyday emails.
Laura Davies, EY
Excellent trainer, brought the day alive with information, facts and humour!
Alyce King, Bourne Leisure
Good course, feels like we've covered a lot of ground – but in a fun way.
Sherry Jobes, NHBC
Very enthusiastic presenter made the day enjoyable and helped me learn more.
Hannah Matthews, BNP Paribas
Very good. Intense with lots of information but interactive and engaging.
Nicky Darling, Wahl
I felt open to ask lots of questions, and generally enjoyed the whole day.
Rosie Twist, BNP Paribas
What our delegates say about us
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Unique pre-course analysis
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Post-course support
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Full course customisation
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Over 20 years' experience
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Our expert trainers
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before anyone even enters the training room. It's a method unique to Emphasis that's successfully helped around 80,000 professionals across the world.
You have access to our dedicated helpdesk for a year after your course.
You will also receive regular free tips and resources by email. We also offer optional post-course coaching clinics.
Our specialist learning designers work hard to create a programme that’s customised exactly to the problems your team are facing.
Since we began in 1998, we’ve helped improve writing and communications skills for over 80,000 delegates and we’ve worked with over 1,000 companies – including many just like yours. See our case studies here.
We make sure to match the right trainer to your organisation, meaning you can rely on getting someone with the best skills, approach and experience to solve the challenges your team are facing.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you.
We analyse the writing of every attendee on the course according to 15 different areas. This means our trainers will have a solid understanding of the writing issues of every one of your people – before any training even begins. It's a method unique to Emphasis that's successfully helped around 70,000 professionals across the world.
Since we began in 1998, we’ve helped improve writing and communications skills for over 70,000 delegates and we’ve worked with over 6,000 companies – including many just like yours. See our case studies here.
All our trainers and consultants have years of professional experience in writing, editing and communications. And every one goes through a six-month onboarding process to ensure they can effectively and engagingly deliver that expertise to you in the training room.
Business writing for apprentices
High-impact business writing
Let us build the course for you