Unclear policy and procedure documents can easily be misunderstood or misconstrued. When this happens, it can lead to inconsistencies, inefficiencies – even legal action or other serious consequences for the users of the documents, or the people affected by them.

But with clear, active and specific writing, every employee or stakeholder will know where they stand and how they should act in any professional situation.

On this practical and interactive CPD-accredited course, we’ll show you how to write accessible policies and procedures that mean the expertise within your organisation can be put into action.

We deliver this interactive course online using the latest web technology, so you can attend no matter where you are. All you need is a computer, a headset and stable internet access.

By joining this training, you’ll also get a year’s access to our comprehensive, CPD-accredited e-learning programme The complete business writer (which would normally cost £150). That consists of 52 interactive, expert modules that will reinforce and build on the techniques you learn on the course day.

☆ This course has been awarded first place for two years running in Findcourses.co.uk’s list of Top 10 Communication Skills Courses.

By the end of the training, you will know how to:

	set clear objectives and profile your readers
	identify and communicate key messages with the right level of detail
	create a logical structure for policies and procedures
	strip out waffle and write in clear, active language for accessible policies and procedures that people will read and understand
	create consistent documents with clear formatting and design
	write subheadings that guide and engage the reader
	avoid common grammar traps and proofread policy and procedure documents for errors.

Is this course right for me?

If you want to learn how to write (or review and amend) policies and procedures that are clear, succinct and effective, yes.

And because your place will include our unique pre-course writing analysis, you can be sure you’ll get exactly the help you need. Your course trainer will have a detailed understanding of your business-writing challenges before the training begins.

We’ve been running remote-learning programmes for over ten years, training over 6,000 people online and continually refining our approach in that time. So you can be confident that this course will be as engaging and effective as one run face to face.

Learn all about this course

We are certified to Cyber Essentials Plus standards. So you can be confident when sending your writing sample to us that any information you share is safe.