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Advice and tips
Posted by: Doug Nel
15 / 09 / 17
Empathy: a lovely fluffy word, isn’t it? Touchy. Feely. Soft. Perhaps with hints of being rather passive – even submissive. When it comes to business, though, it’s time to banish such banal notions. Why? Well, because this so-called soft quality seems to have an essential role as a customer-service clincher, a killer sales technique, a […]
Posted by: Catie Holdridge
07 / 07 / 17
Do you need to write practice or practise? The short answer is, it depends. Many find it tricky to know when to use one or the other. So, in order for you to be able to practise using the right one every time, let’s look at the facts. Are you American? If you’re American, or […]
Posted by: Jacob Funnell
06 / 07 / 17
As soon as you type a word, you’ve put something out there that you can be judged on. Are you a competent professional? Are you clever? Are you the kind of person who should be taken seriously? From lawyers at top City law firms and project managers in the public sector to bid writers for […]
19 / 06 / 17
With the summer holidays fast approaching (hooray), there’s a question you might soon find yourself pondering. Perhaps it’ll be when you’re penning a postcard from more tropical climes. ‘Having a lovely time,’ you write. ‘Though I haven’t been able to sit down for two days, as I’ve managed to get terribly sunbur—’ Oh. Hang on. […]
Posted by: Jessica Swales
08 / 06 / 17
The ‘Face with Tears of Joy’ emoji. Whether you love it or scorn it, you’re probably familiar with its ecstatic expression. You might even know that this symbol was crowned the Oxford Dictionaries Word (yes, word) of the Year 2015 – and is still the most popular emoji used today. But is it appropriate to […]
27 / 01 / 17
In March 2015, Monica Lewinsky walked into the world-famous spotlight of the TED stage in Vancouver, Canada, to deliver a presentation called ‘The price of shame’. She was, of course, already world famous herself. Everyone ‘knew’ her story – her affair with former US President Bill Clinton, which had hit the headlines some 17 years earlier. […]
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